Why SQL server reports are coming blank or user not able to see the data

Problem statement:

Sometime while opening the SSRS reports in Browser, it shows blank data even if there is data present in the database or some functionality does not work properly.

Solution:

here are some points to check to identify the root cause of the problem:

User Access on Reports: Check the access of the user on Reports

User Access on Source data: Check the access of the user on Cube or database

Browser: If the user is having the proper access on the Reports as well as the Cubes or Database then check, on what browser user is running the report.

Internet Explorer: If the user is using a browser other then Internet Explorer, then ask the user to use the Internet Explorer to access the SSRS Reports. There are many functionality of SSRS Reports which are not supported by all the browsers.

Below are link for more details:

http://msdn.microsoft.com/en-us/library/ms156511(v=sql.105).aspx

http://social.msdn.microsoft.com/Forums/sqlserver/en-US/63bbda81-c67f-4597-ad62-cc81f7a31df6/does-ssrs-2008-supports-google-chrome-and-firefox

Supported browser information for the SQL Server Reporting Services:
https://docs.microsoft.com/en-us/sql/reporting-services/browser-support-for-reporting-services-and-power-view?view=sql-server-ver15

Comments

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